Plenty of people already record client calls with Loom, because it is botless by nature and it keeps the video. The gap shows up afterwards, when you have a 50 minute file and no idea what is in it.
Short answer: Loom is a great screen recorder and a poor meeting tool. It gives you the video and stops there. Jotted records the same way, then transcribes it, writes the summary and pulls out the action items with owners.
If you are already using Loom for client calls, this is the same habit with the afterwards part filled in.
The recording exists. Finding the one moment the client mentioned the deadline means scrubbing through the whole thing.
You still write the follow-up yourself, from memory, after every call.
Screen recorders vary on system audio. Some capture only your microphone, which means the client's half of the call is missing.
| Jotted | Loom | |
|---|---|---|
| Bot joins the call | Never | Never |
| Keeps the full video | Yes | Yes |
| Records the other participants' audio | Yes, as its own separate track | Depends on setup |
| Transcript of the meeting | Yes, free forever, on your own machine | Limited by plan |
| Summary and action items | Yes, on Pro | No |
| Ask questions across all your calls | Yes, on Pro | No |
| Share a link, watch in a browser | Yes, on Pro | Yes |
| Price, billed monthly | Free, or $14, everything included | From $18, with AI meeting recaps on a higher plan around $24 |
Prices checked July 2026 and quoted on monthly billing, not the cheaper annual rate. Tools change their plans often, so check Loom's own pricing page before you decide.
Loom is better at what it is actually for. If you want to record a five minute walkthrough and send it to a colleague, with a webcam bubble and instant sharing, Loom is a more polished experience and Jotted is not trying to compete with it.
It is also on more platforms and integrated into more tools.
The price comparison is worth doing properly. Loom starts around $18 a month, and the meeting recap features sit on a higher plan at around $24. Jotted is $14 with everything included, and that is the monthly price rather than an annual rate.
Jotted exists because of this exact workflow. The founder was recording the screen with Loom and the transcript somewhere else, then stitching the two together by hand after every call.
Loom is not trying to be a meeting tool. It is built for sending someone a recorded walkthrough, and it is very good at that. Used on a live call, it captures the picture and leaves you to do everything else.
The audio point is worth checking too. A screen recorder that only takes your microphone gives you a recording of yourself talking, with the client's answers missing. Jotted always records two separate tracks, your microphone and the system audio, which guarantees the other side is captured and is how the action items know which commitments were yours.
Afterwards, the transcript runs on your own machine for free, then Pro adds the summary, the decisions and the action items grouped per person. You can ask questions across every call you have ever recorded, and share any of it with a link.
You can, and many people do, since it is botless and keeps the video. What you do not get is the transcript, the summary, the action items, or a way to search across past calls.
No, deliberately. In a live meeting everyone's face is already visible inside the meeting window on the screen being recorded, so a separate camera file adds little and complicates the recording.
Always. It records the system audio as its own separate track, so everything coming through your speakers is captured, along with your microphone as a second track.
On Pro, yes. A link opens in any browser with no account needed. You choose whether the transcript, notes and action items are shown, whether they can download the video, and when the link expires.
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